Note that a return label for the package can only be created if the return to our warehouse in the USA is also from within the USA



Select the "Orders and Shipping" tab and choose the "Warehouse Shipping" tab


Go to the "Returns" tab and click the "Add" button


Click the "Buy Label" button


If the item needs to be inspected, please mark it accordingly



Click the "Next" button


Add the item if you have already created it in the system



Or refer to the instructions on How to create a product 


Click the "Next" button


Enter the details and address of your customer (who will be the sender of the return) and the weight of your shipment


Click the "Next" button


Click the "Pay for Shipment" button


The system will calculate the cost of the return label, if you agree, click the "Create" button


To the return, a tracking number is added (with which you can track the movement of your shipment to our warehouse in the USA



Download the label using the "Get Label" button