To create a refund in the SkladUSA system, go to your profile.


Click the Send to Warehouse button and then Send to Warehouse again.


In the "send to warehouse" section, click on the "Add" button.


Directions options will be available to you. You need to select the "Refunds" item.


In case you want to check the status of the parcel - check the box.

Also select which warehouse your parcel should return to (FBM or FBA).



Indicate the tracking number of the parcel.


Also fill in these fields


At this point, select products from the existing ones or create a new product and click the "Create" button